What should you do if you notice a discrepancy in the cash register?

When you notice a discrepancy in the cash register, the appropriate action is to notify a supervisor immediately. This approach ensures that the issue is handled by someone with the authority and experience to investigate and resolve it properly. Immediate reporting helps maintain the integrity of the cash handling process and allows for an accurate tracking of discrepancies, which can prevent larger issues in the future.

By notifying a supervisor, you facilitate prompt action, which may involve reviewing transactions, checking security footage, or reconciling the register's totals against sales records. This step is particularly important in a retail environment like Starbucks where cash management is crucial to overall operations and accountability. Taking swift action helps uphold standards, ensures adherence to company policies, and contributes to maintaining a trustworthy environment both for employees and customers.

In contrast, handling the issue at a later time or adjusting the register manually may lead to further complications or inaccuracies, and ignoring smaller discrepancies can create a pattern that undermines cash management practices.