What should you confirm before finalizing a customer’s order?

Before finalizing a customer's order, it's essential to confirm their selection, customizations, and any special instructions. This step ensures that the order is accurate and tailored to the customer's specific preferences, which is crucial in delivering quality service at Starbucks. By taking the time to verify these details, you can prevent errors and ensure customer satisfaction. Customizations might include alterations such as the number of shots of espresso, dairy preferences, or specific flavor additions, which are common in coffee orders. Additionally, acknowledging any special instructions helps accommodate dietary restrictions or personal preferences, thus enhancing the customer's experience and building loyalty. This approach aligns with Starbucks' commitment to providing personalized and high-quality service.