How can you assist a customer who requests nutritional information?

Providing the menu or directing customers to appropriate resources is the most effective way to assist them with their request for nutritional information. This approach ensures that customers receive accurate and reliable information that can help them make informed decisions about their food and drink choices. By offering the menu, which typically lists nutritional details such as calorie counts and ingredient information, you are directly answering their inquiry.

Additionally, if the menu does not have the specifics they need, guiding them to available resources such as the company's website or nutrition pamphlets reinforces a commitment to customer service and transparency. This method reflects an understanding of customer needs and upholds the company's values by prioritizing their health and wellness concerns.

In contrast, making assumptions based on popular items lacks accuracy and can lead to misinformation. Encouraging customers to ask another employee may create confusion or frustration. Ignoring the request outright is not suitable, as it dismisses the customer's needs and could negatively impact their experience. Therefore, providing the menu or directing them to appropriate resources is a comprehensive and customer-focused response.